Privacy Policy
Last Updated: June 10, 2026
FireFly Network Solutions, LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information that you provide when interacting with our website, contacting our staff, or using our customer-support services.
Information We May Collect
We may collect information that you voluntarily provide, including your name, business name, email address, telephone number, and information related to a technical-support or customer-service request.
We may also collect limited technical information when you visit our website, such as browser type, device type, and website usage data.
How We Use Information
We may use your information to:
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Respond to inquiries and technical-support requests.
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Provide and improve our services.
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Communicate with customers regarding active support requests.
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Schedule service appointments or remote-support sessions.
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Maintain business records.
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Protect our systems and prevent misuse.
SMS Messaging
Customers may voluntarily initiate SMS conversations with FireFly Network Solutions for technical-support or customer-service purposes. We use mobile telephone numbers and SMS message content only to respond to customer requests and provide related assistance.
We do not sell, rent, or share mobile telephone numbers with third parties or affiliates for marketing or promotional purposes.
Text-messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that support the delivery of our messaging services or when disclosure is required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information entrusted to us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request that we update or correct your contact information.
Contact us
For questions about this Privacy Policy or our handling of personal information, contact:
FireFly Network Solutions, LLC
Website: https://www.fireflynetworking.com
Email: help@fireflynetworking.com
Phone: 228-205-4838